Privacy Policy – Nanny lastenhoito Oy
Updated 09.06.2026
In this privacy policy we explain how and why we process the personal data collected by Nanny lastenhoito Oy on its website and in its other activities. If you have any questions about this, you can contact the data controller Nanny lastenhoito Oy directly by email at amira.abdi@nanny.fi.
Data controller
Nanny lastenhoito Oy(hereinafter “we”, “Nanny lastenhoito”) Business ID: 3289290-4
Email address: amira.abdi@nanny.fi
Phone number: +358 45 3245518
What data do we process?
From customers and prospective customers we collect, among other things, the following data:
Full name
Email address
Phone number
Home address
Through the booking form we also collect the following data:
Child’s age
Date, time and address of care
Number of children to be cared for
Information about the child’s allergies, illnesses or special diet
Information about the child’s special needs or things to take into account
Information about the child’s routines (meals, naps, evening routines)
Information about the desired content of the care visit (play, outdoor time, homework, evening snack, bedtime)
Information about whether the child may go outside or visit a playground
Emergency contact person’s name and phone number
Information about the desired method of communication during care (WhatsApp, text message, call)
Other important information for the babysitter
From job applicants and babysitters we collect, among other things, the following data:
Full name
Email address
Phone number
Job application
CV and other application details
We automatically collect the following data on our website, through our emails and other communication channels:
Information you enter in notifications and forms
The timing, duration and related details of care visits
Time spent on the website (Framer Analytics)
We also collect other descriptive information related to the person:
Needs and previous experiences related to childcare
Wishes and feedback related to the service
How do we collect your data?
We collect your personal data directly from you with your own consent. Your personal data is not collected from external sources or services. We collect and process your data when you:
Fill in our online forms (booking form, job application form, contact form)
Discuss your service needs with us verbally or in writing
Leave us feedback
Use our website
Open our emails
How and why do we use your data?
We use your data:
To assess your service needs (if you are a customer or a potential customer)
To maintain and develop relationships with customers
To provide high-quality service, such as matching a suitable babysitter with a customer
To manage orders
For invoicing and managing payment transactions
To develop the service
For direct marketing (if you have given permission for it)
For communication (if you have given permission for it)
To carry out the care visit and ensure safety
Special categories of personal data related to health
In order to provide our services, Nanny lastenhoito Oy must process some health data that falls under special categories of personal data. The processing of this data is always based on the customer’s consent. In the case of young children, the processing of data is based on the consent of a parent or other guardian.
Such health data may include the need for special support, chronic illnesses or allergies. We collect this information because it is necessary to provide a suitable service and to arrange careful, safe care.
Cookies
To improve the operation of the service, we use cookies on the site. Cookies that are essential for the functioning of the site have been accepted automatically.
The website uses:
Framer Analytics – an analytics tool that does not use cookies or persistent identifiers, so a cookie banner is not needed
Google Search Console – monitoring of search engine visibility, does not place cookies on visitors’ devices
Bing Webmaster Tools – management of search engine visibility, does not place cookies on visitors’ devices
These tools are used to monitor the use of the website and to improve services.
The use of website cookies can be blocked in the browser settings. The functionality of some websites may be affected if cookies are disabled.
How is data stored and disclosed?
We do not store data longer than is permitted by law. We process and store personal data with appropriate care.
Retention periods:
Customer and booking data: For the duration of the customer relationship + up to 6 years due to accounting obligations
Health data and special data: Only for the duration of providing care and afterwards for as long as liability or complaint matters may require
Job applicant data: For the duration of the recruitment process + up to 2 years without separate consent
Contact data: Up to 2 years
The data controller may disclose data within Nanny lastenhoito Oy to the extent necessary to perform and develop the service.
We do not disclose data to external marketing or data lists.
Data is processed by service providers that provide website, form, email or technical infrastructure services (e.g. Framer, Zoner). In these cases, these parties act as processors of personal data in accordance with the instructions of the data controller.
Transfer of data outside the EU or EEA
In principle, data is not transferred outside the EU/EEA area. If data is transferred outside the EU (e.g. Framer, the Netherlands), we use the appropriate safeguards required by the GDPR.
Rights of the data subject
If we hold your personal data, you have the following rights:
Access your own data
Request the correction of incorrect data
Request the deletion of your data
Withdraw the consent you have given
Request the restriction of processing
Object to processing in certain situations
Lodge a complaint with the supervisory authority (Data Protection Ombudsman: www.tietosuoja.fi)
Before accessing your data, you may be asked to prove your identity.
If you wish to exercise your rights or have questions about them, please contact the data controller at amira.abdi@nanny.fi. If you no longer wish to be contacted for marketing purposes, you can send us an email.
Privacy practices of other websites
Our website may contain links to other websites, but our privacy policy applies only to our own website.
Changes to the privacy policy
Changing this privacy policy may be necessary, for example, due to legislation, changes in our data protection practices or the development of our operations. Changes take effect as soon as the new policy has been published.
This privacy policy has been drawn up by Nanny lastenhoito Oy. We update it as needed.
Updated 09.06.2026
